Business reviews, request management and text messages…oh my!
Gone are the days of the “information-only” community website. By now, I’d be willing to bet there are tens of thousands of them sitting at the bottom of the Internet abyss just waiting to be updated and not seeing a visitor in years. They seemed like a good idea, but ultimately failed for not keeping up with the times.
Today’s community residents want more than just information from a website. They want to interact with their community and get value out of the time they spend online. At NeighborHuddle, we are constantly working to keep our services on the cutting edge of community websites. In the weeks ahead, we’ll be introducing three new features for our customers: contractor ratings/reviews, complete service request tracking from start to finish and text message reminders for assessment payments.
Are you looking for a reputable plumber? Do you want to know more about the new restaurant up the block? NeighborHuddle’s business rating/review system will allow you to read other user’s experiences and post your own reviews of local businesses. NeighborHuddle’s unique framework will also allow you to read reviews from other communities all from the comfort of your own community website.
Another improvement we’re finalizing is the ability to track service requests from creation through completion within the NeighborHuddle application. Don’t let your issues get buried in someone’s email inbox. By logging community issues in NeighborHuddle, all residents will be able to review, track and comment on issues throughout their life cycle. By keeping a current list of issues readily accessible, residents shouldn’t be reporting duplicate problems and hopefully there will be a quicker turnaround time for fixes.
Last, but not least, for those residents who are always on the go or just can’t seem to remember to pay the monthly assessments on time, NeighborHuddle is introducing a free text message assessment reminder service. At the beginning of every month, participating residents will receive a friendly reminder so they can avoid those expensive late fees.
Business reviews, request tracking, text messages…this isn’t your parent’s community website!